Help center

Getting Started

What is SkyMiles Dining and what do I need to do to join?

How much does it cost to join SkyMiles Dining?

How much can I earn with SkyMiles Dining?

Why do you need my card?

Will my membership with SkyMiles Dining ever expire?

Signing In

Why do I need to sign in to the Account Center?

How do I log into my account?

I forgot my email or password.

My account is locked.

How do I change the location of my restaurant recommendations in my emails?

How do I change my ZIP code?

Miles

How do I know how many miles I earned?

When do miles get added to my dining account?

My miles are missing.

Do my miles expire?

I am missing miles from my recent flight purchase.

How do I redeem my miles?

Linking Credit Cards

Email

Why do I want to receive email from SkyMiles Dining?

What kind of emails will I receive from SkyMiles Dining?

Why am I not getting emails?

How do I opt in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus miles show up?

Why didn’t I get bonus miles for my visits?

VIP

Searching restaurants

Restaurant Reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Online Ordering

Why can’t I order online from or dine in at all SkyMiles Dining restaurants?

I saw a message saying that I'm leaving the SkyMiles Dining site and entering the ChowNow online ordering system. What does that mean?

Why didn’t I earn my full miles?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.