Help center

Getting Started

What do I need to join?

How much does it cost to join SkyMiles Dining?

How much can I earn with SkyMiles Dining?

Why do you need my address?

Why do you need my card?

Will my membership with SkyMiles Dining ever expire?

Signing In

Why do I need to sign in to the Account Center?

How do I log into my account?

I forgot my email or password.

My account is locked.

How do I change my address?

Miles

How do I know how many miles I earned?

When do miles get added to my account?

My miles are missing.

Do my miles expire?

Linking Credit Cards

Email

Why do I want to receive email from SkyMiles Dining?

What kind of emails will I receive from SkyMiles Dining?

Why am I not getting emails?

How do I opt in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus miles show up?

Why didn’t I get bonus miles for my visits?

VIP

Online Reviews

Why should I write a review?

How do I write my review?

Who will read my review?

Can I suggest a restaurant for the program?

Online Ordering

Why can’t I order online from all SkyMiles Dining restaurants?

I saw a message saying that I'm leaving the SkyMiles Dining site and entering the Zuppler-powered online ordering environment. What does that mean?

Why didn’t I earn my full miles?

How much does it cost to order online, and is there a minimum order amount?

My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.

I received a confirmation email, but the restaurant says they didn’t get my order. What happened?