Help center

Getting Started

What do I need to join?

How much does it cost to join SkyMiles Dining?

How much can I earn with SkyMiles Dining?

Why do you need my address?

Why do you need my credit card?

Will my membership with SkyMiles Dining ever expire?

Logging In

Why do I need to log in to the Account Center?

How do I log into my account?

I forgot my password.

I forgot my username.

My account is locked.

How do I change my address?

Miles

When do miles get added to my account?

My miles are missing.

Do my miles expire?

Registering Credit Cards

Why do I want more than one credit card registered with SkyMiles Dining?

I want to update my credit card.

I want to add a credit card.

I want to delete a credit card.

I want to transfer my credit card to another program.

My credit card isn’t showing up.

Email

Why do I want to receive email from SkyMiles Dining?

What kind of email will I receive from SkyMiles Dining?

Why am I not getting emails?

How do I opt-in to email notifications?

Bonuses

Where do I find bonus details?

How often do you run bonus offers?

How can I get included in a bonus opportunity?

When will my bonus miles show up?

Why didn’t I get bonus miles for my visits?

VIP

How much can I earn as a VIP?

How do I get to be a VIP?

How do I keep my VIP membership?

Once I am a VIP, how long do I get to keep it?

Where can I see my current status?

Do I earn VIP on all of my cards, even new ones I add?

Online Reviews

Why do I need to write a review?

How do I write my review?

Who will read my review?

Can I suggest a restaurant for the program?