FAQ

VIP

• How much can I earn as a VIP?
• How do I get to be a VIP?
• How do I keep my VIP membership?
• Once I am a VIP, how long do I get to keep it?
• Where can I see my current status?
• Do I earn VIP on all of my cards, even new ones I add?

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Online Reviews

• Why should I write a review?
• How do I write my review?
• Who will read my review?
• Can I suggest a restaurant for the program?

Online Ordering

• Why can’t I order online from all SkyMiles Dining restaurants?
• I saw a message saying that I'm leaving the SkyMiles Dining site and entering the Zuppler-powered online ordering environment. What does that mean?
• Why didn’t I earn my full miles?
• How much does it cost to order online, and is there a minimum order amount?
• My order was late/wrong/never arrived/needs to be canceled/was charged incorrectly.
• I received a confirmation email, but the restaurant says they didn’t get my order. What happened?