Articles in this section

I forgot my email or password.

  • Updated
  1. Click “SIGN IN” at the top right of any page. You will be taken to the Member sign in page.

    sign-in-cta.png
  2. Click on the “Forgot login ID/password?” next to the “SIGN IN” button and follow the directions to reset your account by providing your email address or SkyMiles number.

    forgot-link.png
  1. Click the navigation symbol at the top left of any page. A navigation panel will slide open.

    nav-click-m.png
  2. Locate and click on “SIGN IN.”

    sign-in-m.png
  3. Click on the “Forgot login ID/password?” next to the “SIGN IN” button and follow the directions to reset your account by providing your email address or SkyMiles number.

    forgot-link-m.png
Was this article helpful?
8 out of 84 found this helpful

Have more questions? Submit request

Return to top