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I forgot my email or password.

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  1. Click “SIGN IN” at the top right of any page. You will be taken to the Member sign in page.

    sign-in-cta.png
  2. Click on the “Forgot login ID/password?” next to the “SIGN IN” button and follow the directions to reset your account by providing your email address or SkyMiles number.

    forgot-link.png
  1. Click the navigation symbol at the top left of any page. A navigation panel will slide open.

    nav-click-m.png
  2. Locate and click on “SIGN IN.”

    sign-in-m.png
  3. Click on the “Forgot login ID/password?” next to the “SIGN IN” button and follow the directions to reset your account by providing your email address or SkyMiles number.

    forgot-link-m.png
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